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How can I use my mobile device to bank online?
Wells Fargo Mobile® gives you three ways to bank on your mobile device:
- With our mobile app, you can quickly sign on using biometric authentication,, deposit checks, pay bills, transfer funds, set up alerts to help monitor your activity, and more.
- Our Mobile website allows you to monitor your account activity, check account balances, make transfers, pay bills, and more.
Can I pay bills from my Wells Fargo Mobile app?
Yes, you can set up your payees and pay bills quickly from your device.
Can I pay a friend using my Wells Fargo Mobile app?
Yes, Zelle® in the Wells Fargo Mobile app is a convenient way to send money to friends, family and other people you know, with an email address or U.S. mobile phone number.
How much does Wells Fargo Mobile cost?
There are no fees to use or access wellsfargo.com, text banking, or our Wells Fargo Mobile app. Your mobile carrier's data rates and fees may apply.
How is Wells Fargo Mobile secure?
- We use 128-bit secure technology to encrypt your personal information.
- When you close your browser or the app, the session ends.
- You may view accounts by nicknames you set, not account number.
- No detailed personal information sent.
Learn more about how we protect you
What should I do if I lose my device?
If your device is lost or stolen, call 1-866-863-6762, 24 hours a day, 7 days a week to deactivate your account.
What are nicknames and how do I change mine?
You can nickname your accounts and will see the same account names from your desktop, phone or tablet. To nickname your accounts, select the menu option once you sign on to Wells Fargo Online®.
How do I disable Wells Fargo Online®?
You can disable Wells Fargo Online by calling us at 1-866-863-6762, 24 hours a day, 7 days a week.
How is the mobile website different from wellsfargo.com?
The mobile website is optimized to easily make transfers between your accounts and to other customers, pay your bills, find ATMs, and more, from your device.
For access to all products and services we offer, visit wellsfargo.com via your computer.
Do I need a username and password to access wellsfargo.com?
Yes, sign on using your Wells Fargo Online username and password.
Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your Wells Fargo Mobile® app via fingerprint when fingerprint is enabled. Your mobile carrier's messaging and data rates may apply.
Only select devices are eligible to enable sign-on with facial recognition. If you have an identical twin, we recommend that you use username and password instead of facial recognition to sign on. Your mobile carrier’s message and data rates may apply.
Mobile deposit is only available through the Wells Fargo Mobile® app on eligible mobile devices. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement and your applicable business account fee disclosures for other terms, conditions, and limitations.
Terms and conditions apply. Mobile carrier's message and data rates may apply. See Wells Fargo's Online Access Agreement for more information.
Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
Your available balance may not reflect all of your transactions, such as checks you have written or debit card transactions that have been approved, but not yet submitted for payment by the merchant.
Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business Online® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. For your protection, Zelle® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle® offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for or the item is not described or as you expected. The Request feature within Zelle® is only available through Wells Fargo using a smartphone. Payment requests to persons not already enrolled with Zelle® must be sent to an email address. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. For more information, view the Zelle® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier's message and data rates may apply. Account fees (e.g., monthly service, overdraft) may apply to Wells Fargo account(s) with which you use Zelle®.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.
QSR-01142025-5809661.1.1
LRC-0623
